Unwanted items
Unwanted item? No problem! With our free returns, please read through our process to get started on your return.
Unwanted items
You have 30 days to send your items back to us from the day you received it.
Unwanted items must be unworn and unwashed with the original tags and labels attached. This will not affect your statutory rights. A typical refund will usually take 14 days depending on your banks handling time.
We are paperless! Follow the steps below for an easy return:
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Repack your items in the original packaging. If you do not have the original packaging, pop it in something non-see-through, sealable and waterproof.
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Log into your account and on the order history, you will find an option to create a return where you can select the order/ item that you want to return.
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You can print your label at home or in store. Your local drop-off locations will be suggested to you while processing your return and then you're ready to post it!